Domestic

Working to supply and install heat pumps helping your Household reduce carbon emissions.

Domestic Air Conditioning

Commercial

Encouraging businesses to reduce the amount of carbon they release into the atmosphere.

Commercial Air Conditioning

Cash Back & Grants

Grants to replace existing boilers with air or ground source heat pumps.

AC Cash Back & Grants

Energy Saving

The advantages of having a renewable source of energy.

Heat Pumps Installation

Welcome to Sussex Air Conditioning and Heat Pumps. Installing and maintaining air conditioning and refrigeration units within Sussex.

With over 20 years experience, we provide skills & knowledge to guarantee a stress free service from Concept to Completion.

For Air Conditioning or heat pumps at work or at home, we advise you on the best products for your needs. We carry out a full site survey and install or service your equipment to the highest standards, providing affordable heating & cooling all year round.

Services

Air Conditioning

Air conditioning units not only cool but they provide affordable heating.

Air Conditioning Installation

Heat Pumps

Government schemes helping with installation costs, reducing your fuel.

Heat Pumps Installation

Service & Maintenance

Comprehensive service and maintenance packages to suit all of your needs.

AC Service & Maintenance

Refrigeration

From the design to the installation of refrigeration systems.

Commercial Refrigeration

Heat Recovery

Supplying and installing ventilation and heat recovery systems.

Heat Recovery Installation

Other Services

From Project Managements to Site Inspections, we carry out a range of quality services.

Air Conditioning Services

Health & Safety

Providing the highest level of health and safety to our staff and clients.

Air Conditioning Compliance

Conservatories

Conservatory work by Sussex Air Conditioning.

Conservatory AC

Accreditations

Our Accreditations

Testimonials

What our customers say about us

  • Quote mark
    I run a busy equestrian shop in Surrey, and needed the installation to take place out of hours so as not to cause disruption to my customers, and SACHP were more than happy to do this. I found the team…
    Fay
  • Quote mark
    We were very pleased with the work done on our thermodynamic water heating system. They came and diagnosed the problem, ordered the necessary replacement part and then made a temporary fix so that we had hot water during the time…
    Alan
  • Quote mark
    Thank you very much for the excellent advice and subsequent work you carried out last summer installing the Fujitsu air conditioning system in our conservatory. The work was carried out in a prompt and efficient way and we appreciated your…
    Sue & Bob
  • Quote mark
    Sussex Aircon gave us great advice and installed an excellent and reasonable priced air conditioning system promptly and efficiently - despite incredibly hot working conditions! Result: very happy customers.
    Denise

Latest News

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Experienced Team

We have over 20 years of experience in the air conditioning, heat pump and refrigeration industry and we have all the necessary industry qualifications as well as work systems to ensure that we work to the highest standard.

Your Local Experts

At Sussex Air Conditioning and Heat Pumps Ltd, we install and service the latest air conditioning and heat pump technology, in accordance with the latest energy saving and carbon reduction legislation.

Our Services

Most Trusted

We have the skills and the knowledge to guarantee a stress free service from CONCEPTION TO COMPLETION, and create peace of mind for our customers.

Customer testimonials
Sussex Air Conditioning & Heat Pumps Ltd place picture
Sussex Air Conditioning & Heat Pumps Ltd
4.6
Based on 18 reviews
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Saray Boncea profile picture
Saray Boncea
15:22 13 Mar 26
I’ve had the pleasure of working with this team to get an MVHR extractor fan unit fixed in one of my properties, and I couldn’t be happier with their service. They always communicate promptly, are honest, and deliver high-quality work. Special thanks to Serena for her exceptional support throughout the process. The team offers excellent value for specialist work, and I will definitely work with them again in the future. Highly recommended!
Tom Finch profile picture
Tom Finch
21:30 10 Jan 26
I usually avoid writing reviews, but this experience has been so consistently bad across two separate jobs that it needs to be said.

Between myself and a friend, we have dealt with the same pattern of behavior from this company. In both cases, the work was overpriced, unprofessional, and in the end, not even completed properly.

In my situation, they came out three separate times and still failed to fix the issue, yet tried to charge over £2600 for a repair that another engineer completed in a single visit for £1300. To make matters worse, the engineer acted as if he was doing me a favor by offering a “special price”, when in reality it was still well over what was reasonable. He also spent a lot of time criticizing other companies, claiming he gets so much work because of their incompetence.

My friend’s experience was equally unacceptable. They hired the company to install air conditioning, only to be overcharged and supplied with second-hand, faulty parts. After the job was supposedly finished, the property smells of cigarettes. Completely unprofessional and disrespectful.

Across both jobs, the themes are the same:
• Overcharging and pressure tactics
• Failing to fix the actual problem
• Unprofessional behavior and bad-mouthing competitors
• Poor workmanship and careless mess left behind
• Questionable record-keeping and excuses when challenged

Several people in the local trade have since mentioned that the business has gone downhill recently, which matches our experiences.

This review will remain because other customers deserve to know the risk before spending their money. I genuinely wish I didn’t have to write this, but when people are being let down, overcharged, and spoken to disrespectfully — especially vulnerable or elderly customers — it needs to be said.

I strongly recommend looking elsewhere.
John Cooper profile picture
John Cooper
14:41 07 Dec 24
I hired Sussex Air Con to install some air conditioning in my 81-year-old mother's home. Not only did they take advantage of her and overcharge, but they used second-hand, faulty parts. After the work was completed (if you could call it finished), muddy footprints were left throughout the property, and cigarette ends and cans of Red Bull were littered all over the garden.

After speaking to a friend who works for another local maintenance company, it seems that in recent months the company has fallen apart. DO NOT USE!
kerry evans profile picture
kerry evans
12:21 06 Dec 24
I used to have a contract with Daikin for my Air Source Heat Pump and their service was terrible. I switched to Sussex Air Conditioning & Heat Pumps a couple of years ago and they have been amazing. Great customer service, very responsive, and they seem to know the heating system much better than the Daikin team did. I can't recommend them highly enough.
Philip Parsons profile picture
Philip Parsons
11:35 02 Aug 24
Great service really polite and friendly installation team and very pleased with the end results, I can’t recommend these folks enough
James Brook profile picture
James Brook
13:19 24 May 24
Excellent company. I first contacted them some 6 months ago regarding an air-to-air heat pump for my Grandpa annex. Paul came and surveyed and gave much useful advice. Positioning of the exterior unit was tricky, and had to be changed several times.

For one reason or another I wasn't able to go ahead until towards the end of April, but once I pushed the start button, it all happened rapidly and competently, and now I have a truly fine system, rapid and economical, which heats when it's cold and cools when it's hot.

These guys know what they are doing.
Neil Posgate profile picture
Neil Posgate
13:00 24 May 24
We recently used Sussex Air Conditioning and Heat Pumps Limited to install a split system with two air conditioning units for our home.
The initial contact and quote was quick and efficient and the price quoted was as expected with no surprises.
Administration back up was quick and efficient throughout the process and any changes to our original plans were agreed quickly.
The installation was carried out by Paul and Leo. Paul consulted us throughout the process and they both worked hard to complete the job well within the suggested time frame. Everything was tidied up as they went along and how it all worked was explained to us clearly prior to them leaving.
Many thanks to the team at Sussex Air Conditioning and heat pumps I am very happy to recommend you to all of my friends and family.

Get in Touch

Please feel free to contact us or leave a message

Phone01273 434586Emailinfo@sussexaircon.com

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